Australia Wide Assist Privacy Statement

The Privacy Policy applies to all personal information collected by the Company or the Plan Administrator (collectively referred to as “us” or “we”) when entering into, or otherwise communicating with you in relation to, this Contract.

How To Contact Us About Privacy

  • The Privacy Policy applies to all personal information collected by the Company or the Plan Administrator (collectively referred to as “us” or “we”) when entering into, or otherwise communicating with you in relation to, this Contract.

Collection and Purpose

  • We may collect personal information from you in the course of your dealings with the Company or the Plan Administrator.

  • The personal information we collect and maintain generally includes your name, address, contact details and information specific to the vehicle purchased, and the service you decide to purchase from us, and can also include any notes or information we have taken during your dealings with us.

  • The purpose for which we collect personal information is to provide you with the best service experience possible. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full benefits of the Plan.

How Do We Hold Your Personal Information?

  • We may hold your personal information in a number of ways, including electronically, in paper records, and/or in telephone recordings.
  • Where your personal information has been collected from a third party, including our service providers, they may also hold copies of your personal information.
  • We may combine personal information we receive about you with other information we hold about you. This includes information received from third parties and information collected for different products and services.

Disclosure

  • We customarily disclose personal information only to our service providers who assist us in fulfilling the terms of the Plan and to the Plan Administrator. We will only disclose personal information to an unrelated third party with your consent.

Access And Correction

  • Australian Privacy Principle 6 of the Australian Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us

Security

  • We have processes in place to ensure the security of your personal information, including limitations on access to personal information within our organisation.

Direct Marketing

  • From time to time, we may use your personal information to advise you about or offer you other products or services that may be relevant and of interest to you. If you do not want to receive these offers from us, please contact us.
  • In some instances, we may disclose your personal information (but not sensitive information) to others we have business arrangements with to enable them to offer their products and services to you.
  • We do not use or disclose sensitive information for the purposes of direct marketing.